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GLOBAL TEAMS

BUILDING

BETTER #CX

Boost your customer experience and scale effortlessly with dedicated customer connections. We combine human expertise with AI-driven innovation to deliver exceptional customer experience outsourcing, guiding your brand seamlessly into the future of CX. Feel the power of  OS Team. 
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DISCOVER

Our consultants discover the essentials for crafting a polished customer experience to align with your goals.

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BUILD

We build your team and grant you access to the best professionals suited to your requirements.

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OPERATE + SCALE

We ensure end users enjoy a stable, well-supported delivery of your brand every time. 

Reduce Cost and Save up to 75%

OS Team delivers unbeatable cost savings alongside advanced features. By leveraging cutting-edge technology and streamlined processes, we empower your team to achieve more while significantly reducing overhead expenses. Let's talk!

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Services to Enhance Your Operations

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CONTACT CENTRE

Experience cost savings, specialized talent, and 24/7 service capabilities. Connections that strengthen your brand and keep customers engaged.
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TECHNOLOGY

Our agile teams of skilled engineers offer high-quality software and web development, from custom applications to websites.

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Industries Experiencing the OS Team Advantage

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Retail & E-commerce

Our skilled global team members can efficiently manage order processing, customer queries, and inventory—freeing up your time for growth.

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ENERGY & UTILITIES

Energy & Utilities

24/7 customer service teams support customer queries, boost sales, and streamline back-office tasks to strengthen your onshore operations and brand.

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Healthcare

24/7 patient support and scheduling to data management, billing, marketing, HR and sales. We provide essential services that let healthcare teams focus on delivering quality care. 

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Technology

Get support at every stage, from 24/7 customer and technical support to seamless onboarding, agile software development, simple web design and robust data management. We empower you to drive innovation while ensuring efficiency, scalability, and security.

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multi-channel

Advertising & Marketing

Our dedicated team offers round-the-clock client support, ensuring satisfaction at every interaction. We help generate and qualify leads across multiple channels and sectors, enhancing your outreach efforts.

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Banking

Banking, Financial and Insurance

We provide 24/7 customer support and manage inquiries and accounts. Claims, loan processing services, and custom software development.

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Plans and Pricing

Stated in GBP. Pricing will vary depending on your local currency.

SOFTWARE DEVELOPMENT

From £12/hr

Overview
  • 70+ motivated devs ready
  • 200+ lang. & frameworks
  • Junior to CTO
  • Full & part-time engineers
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BACK-OFFICE SUPPORT

From £7/hr

Overview
  • Skilled admin professionals 
  • Basic to advance support
  • Scalable teams
  • 24/7 support
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CALL CENTRE OPERATIONS

From £8/hr

Overview
  • World-class CX talent
  • Improved CSAT and NPS
  • Extensive training programs 
  • 24/7 support
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The 6 Key Call Centre Metrics

Get to know the numbers that divide the good from the great.

Clients Feedback 😮‍💨

"They helped us with all aspects of our software development."
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Jason Torres, Founder, Product Magic, UK

"Our issue resolution times have significantly decreased, and our customer satisfaction ratings have reached new highs. The feedback we receive from our clients is overwhelmingly positive, thanks to the dedicated and knowledgeable support team at OS Team."

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Nathan Hagstrom, Founder, Trident Renewables, ATX

"OS Team built our website with Hubspot integrations, automations and payment walls. We have everything in one place."

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Harry Heslin, Sales Director, CTM, UK

We've Helped Build Meaningful Solutions

Exceptional Customer Support for a Healthcare Client

Call Center Ops, Customer Support

Our client, a leading healthcare provider in the United States, required robust customer support to handle patient inquiries, appointment scheduling, and insurance claims processing. They sought a reliable partner to enhance their customer experience (CX) and ensure consistent, high-quality service. 

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Transforming Recruitment with Inten.jobs

AI, SAAS Marketplace

Inten.jobs needed a robust, scalable platform to support their vision of revolutionising recruitment. To meet these challenges, we provided a dedicated Software Development Team.

ReactJS, NextJS, Tailwind, Next UI, Firebase, PostgreSQL, and AWS

Enhanced Outbound Sales For Marketing Agency

Call Center Ops, Outbound Sales

The primary challenge was streamlining and optimising the lead qualification process for renewable energy and boiler grants in the UK. We provided Carrot Top Marketing with a small team of highly trained full-time call centre agents specialising in outbound calling and lead qualification.

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Revolutionising Product Development with Product Magic AI

Custom Software Development, AI

Our team embarked on an intensive development sprint, exploring a wide array of technologies to ensure the final product was robust, user-friendly, and packed with powerful features.

GPT-4o, Cloudflare, text and object streaming, text parsing and transformation.

Contact Us

  • Mabuhay Tower, IT Park Corner Jose maria del Mar St, Abad St, Cebu City, Philippines

  • hello@os.team
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Our Company

OS Team was born from the shared vision of two entrepreneurs—one British, one Filipino—united by their passion for creating and serving. With one founder bringing technical prowess and the other operational expertise, they forged a partnership that would redefine outsourcing.

Driven by a desire to provide exceptional service and value, they built OS Team into a premier provider of outsourced teams in the Philippines. Their journey began with a belief in the power of collaboration and a commitment to excellence. Today, OS Team stands as a testament to their dedication, offering a range of services from software development to social media management.

What sets OS Team apart is not just their expertise but also their heart. They understand the challenges businesses face and are dedicated to helping them succeed. By harnessing the talent and cost advantages of the Philippines, they offer a unique and compelling solution for companies seeking skilled resources.

At OS Team, they don't just build teams; they build partnerships. Join them on this journey and discover what sets OS Team apart.